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New program brings healthcare to homeless people

 

A new pilot program will deliver healthcare directly to south-west Victorians experiencing homelessness.

WRAD Health, with funding from WestVic Primary Health Network, is embarking on a pilot program for six months to bring medical services to those who may be experiencing homelessness or sleeping rough. The team of a nurse, alcohol and other drug clinician and doctor will work together with existing support services to the homeless to provide access to healthcare.

The WRAD Health Project Connect aims to engage people into comprehensive medical care through provision of a holistic approach providing the opportunity for assessment of a person’s physical health needs and if required further assessment and management of drug and alcohol and/or mental health related conditions.

WRAD Health operations manager Mark Powell said every night, thousands of people sleep rough on Australian streets because they don’t have access to safe, secure housing. “They are some of our most vulnerable people who can have complex health needs that deserve expert care outside the structures of the current office-based medical services,” Mr Powell said.

It is estimated that 50 people in every 10,000 are experiencing homelessness in Australia.

Mr Powell said not all people sleeping rough use drugs and alcohol. “However, we know from research that those people experiencing homelessness are at greater risk for developing substance use problems as they strive to cope with the stress and challenges of homelessness.

“WRAD Health hopes to deliver a sustainable model that can continue to meet the health needs of those vulnerable members of our community.”

For more information ring 55 645 777 or to make an appointment.

NEW AFTER-HOURS CARE OPTIONS FOR SOUTH-WEST VICTORIA

 

A new after-hours service to provide general practice, mental health and alcohol and other drug support will be introduced for the Warrnambool region.

The Western Region Alcohol and Drug Centre (WRAD) incorporating Handbury Medical Suites, has received funding from PHN Western Victoria to trial the evening service for 12 months from July 4.

WRAD operations manager Mark Powell said it was the first of its type in the Great South Coast region and would give people more options to access care.

“We have been concerned that not everyone can access services under the traditional business hours model,” Mr Powell said. “Over time we’ve had requests from people for appointments in the evening and are aware there is a group of people for which business hours appointments just aren’t suitable. We are excited to see what demand we are able to service through this trial.”

The service will be available on Monday, Tuesday and Thursday from 6-8.30pm and will provide a variety of AOD, mental health and GP services.

“We thank PHN Western Victoria for giving us this opportunity to assess what sort of demand there is,” Mr Powell said.

“It could potentially change the nature of how we deliver services. I’m not aware of anything similar in the Great South Coast region so it’s an exciting opportunity to enhance access to services and improve clinical outcomes and to help people who are struggling with health-related problems.”

At this stage, existing WRAD staff will cover the evening sessions and provide its regular suite of alcohol and other drug interventions but also offer single session services where a person may just want to talk about their current issues to work out their options. WRAD will also offer group work for individuals and for families and friends affected by substance use as well as general medical practice services.

The service is also available across the region. “We’re not restricting ourselves to an office-based model,” Mr Powell said. “We have developed skills using telehealth during COVID-19 so we can provide services to regional and rural areas.

“We’re quite excited about being able to expand the accessibility of our services to a wider group of people.”

Mr Powell said WRAD believed the service could ease pressure on emergency departments and other health related services. “I believe that if people can get access to services earlier this may offset more urgent emergency care later on. This trial is part of trying to create an accessible service for earlier intervention.”

He added that drug and alcohol related problems contribute significantly to acute hospital admissions and emergency department attendance. “Anything that can be done to reduce the harms of substance use and promote earlier intervention is a positive step.

“Community-based programs that offer accessible services may help to reduce this burden on already over stretched health resources,” he added.

People will need to make phone bookings to access the after-hours service by calling 55 645777 or visit the website www.wrad.org.au or email wrad@wrad.org.au .

For drug and alcohol issues, call Directline 1800 888236, or WRAD 55 645777

No funding for Lookout

 

The Lookout Rehabilitation Centre has again missed out on State Government funding. WRAD director Geoff Soma said the absence of funding in the State Budget for the Lookout was disappointing and upsetting on many levels.

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Sliding Doors video

 

Check out our new video about the Sliding Doors non-residential rehab program

WRAD AGM November 22

 

New family drug help sessions for south-west Victoria

 

A series of new free online support sessions in south-west Victoria will bring help for people whose loved ones are battling drug and alcohol dependency.

The InFocus sessions will start on October 21 and are specifically for the Great South coast region. 

InFocus is a free education program developed by Family Drug and Gambling Help that offers practical support, relevant information, coping strategies and the opportunity for people to connect through their shared experiences.

The sessions are a partnership between the Great South Coast Drug and Alcohol Consortium led by Western Region Alcohol and Drug Service (WRAD) and Family Drug and Gambling Help at the Self Help Addiction Resource Centre.

Family support group coordinator Fiona Anderson said online sessions allowed the convenience of attending without travelling great distances and for concerned family members to be anonymous if they wish.

“In regional communities, people can be worried about having their story known so being online can be helpful in that respect,” Ms Anderson said.

InFocus was developed by family members for family members and is facilitated by professionals who have also been impacted by someone’s drug and alcohol use.

“It’s more relevant to families because they’re going through the emotions, fear and stigma,” Ms Anderson said. “At times, others who have not had that lived experience may find those emotions difficult to understand.  While we acknowledge that there may be times that separation may be the safest choice in some circumstances, the vast majority of family members accessing our services really want to stay connected to their loved one who is using substances.”

The weekly 90-minute sessions include time for people to share stories and experiences and follow a detailed program with practical, relevant and valuable information for family members. Participants also receive a manual.

Ms Anderson said the sessions were not about telling family members what to do, or what not to do. “We understand and know what they’re going through, but we try not to give advice about what a family member should do,” she said. “We can say what works for other people and what the research tells us, and families have the opportunity to see what works best in their individual situation. The important thing is that they are not alone, and that support is available.”

Ms Anderson said sometimes others who have not been in similar situations may say that a family member can’t live with their loved one because of their behaviour, “but try saying that to a parent; the thought of their child living on the street would be gut-wrenching.”

The sessions discuss different options that might work for families and have led to many success stories, with the focus on the family rather than the person experiencing dependency.

“Many family members come to us and say how can I help them, how can I fix them, how can I make it better for them? Our program focusses on the family member. We challenge their thinking about how they can make it work for themselves and for the family, how they can make their lives more manageable while at the same time doing what they need for their loved one.  Family members often comment on how much their self-care has improved and that they are more able to cope.”

“We often find when a family member focuses on themselves, they become role models for their loved ones and, shifting family dynamics and reducing anger and resentment

“It allows them to have a relationship with their loved one. They can distinguish between the person they know and love and the substance they are using and their behaviours. They can love the person, but not love their behaviour.”

Ms Anderson said there had been an upswing in problems during the pandemic. “Alcohol use is definitely on the rise, along with depression, anxiety and family violence.”

“You don’t have to accept their behaviour, but we can though do our best to remember   they’re not doing what they’re doing to hurt you.”

The sessions run from 10.30 to 12 noon on Thursdays from October 21 to November 25, 2021.

Bookings are essential. Phone Family Drug and Gambling Help at SHARC on 1300 660 068.

People seeking help can also contact WRAD on 55 645777.

Diversity welcomed

 

WRAD has installed a sign to promote the acceptance of people of cultural difference and diversity being welcomed at our centre.

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ART CREATES A WELCOMING ENVIRONMENT

 

A new art donation will help to create a welcoming environment for visitors to WRAD and the Handbury Medical Suites.

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Resources

Need After Hours Help?

Emergency call 000
For medical issues call South West Healthcare 55 631666
For mental health issues call SWH emergency dep't 55 631 666 or 1800 808 284
For drug and alcohol issues call Directline 1800 888 236
For Lifeline call 13 11 14
Or click on the links below for help.