We welcome referrals from GPs, hospitals, community services, schools, justice, and self-referrals. We triage quickly and keep you in the loop (with consent).
Cutting back, stopping, or using more safely (reduce harm from use)
Managing cravings, anxiety, sleep and mood
Pharmacotherapy / Medicated Assistance for Treatment of Opioid Dependence (MATOD) — including Long-Acting Injectables (LAIB)
Counselling, care planning, and family support
Links to detox/withdrawal and residential options and mental health support
Group programs for people wanting recovery, and for family and loved ones’ support
Referrer details and contact
Client details and preferred contact method
Presenting concerns, risk/safety info, current medications
Consent to share information (tick box + date)
Preferred service (if known): counselling, MATOD, family support, groups
Within 2 business days
Acknowledgement and any urgent follow-up
Within 5–10 business days
First appointment offer (demand-dependent)
Feedback to referrer
With consent, brief outcome/update
MATOD
GP-led pharmacotherapy, LAIB available
Clinical Support and Counselling
Skills of motivational interviewing ACT/CBT, clinical care & recovery coordination, groups
Medical
bulk-billed GP, MHCPs, care plans
Family
CRAFT/ITC coaching, groups
Need After Hours Help?
Emergency Services
000
South West Healthcare
55 631 666
SWH Emergency Department
55 631 666 or 1800 808 284
Directline 1800 888 236
Lifeline 13 11 14
