About Us

WRAD Health’s vision is to advance the health and wellbeing of all people in the South Western Region of Victoria affected by addictive behaviours.

WRAD Health seeks to promote optimal enjoyment of life for people of all gender, age, race, sex, sexual orientation, religion, ability, cultural or language background.

WRAD Health seeks to provide comprehensive, holistic support and treatment to individuals and others affected by addictive behaviours and associated issues.

The philosophy of harm minimisation underpins the delivery of all programs offered by WRAD HEALTH and recognises the unique needs of individuals from diverse cultural backgrounds, Aboriginal and Torres Strait islander peoples and peoples who identify with LGBTIQA+. The harm minimisation principle recognises that people in our society use both licit and illicit drugs, and that drugs can be used in ways that are more or less harmful to individuals, families and society. Harm minimisation offers a number of options designed to reduce the harm of drug use to the user and society.

WRAD HEALTH works in the areas of demand reduction and harm reduction and offer an array of services that fit within these two policy areas of harm minimisation.

WRAD HEALTH values the uniqueness of all individuals and recognises the need to provide a flexible, accessible and acceptable service model to all individuals within our community.

You are expected to participate in developing an individual treatment plan which meets your goals.

You also have the responsibility to behave in a socially acceptable manner.

WRAD Health does not accept violence or threatening behaviour and if you need to express a complaint we encourage you to use our complaint process so that it can be addressed in a formal way.

Our Understanding

WRAD Health and Handbury Medical Suites acknowledge and recognise Aboriginal and Torres Strait Islander peoples as the First Peoples of Australia and the Traditional Custodians of this land.
We embrace reconciliation as a way to build strong relationships with Aboriginal and Torres Strait Islander peoples and organisations so that together, we can continue to mutually support strong and sustainable organisations that can provide quality services to Aboriginal and Torres Strait Islander communities. We recognise the crucial role that the Aboriginal Community Controlled Sector plays in upholding the rights of Aboriginal and Torres Strait Islander peoples and in closing the unacceptable gap in life expectancy.
WRAD Health and Handbury Medical Suites acknowledge and share with you our feelings of shame and horror of actions and atrocities that were perpetuated against Aboriginal and Torres Strait Islander people and the ongoing impact of intergenerational trauma experienced as a result of the act of genocide committed through colonisation, the Stolen Generations and the legacy of social, systemic and economic disadvantage, which continues to affect many Aboriginal and Torres Strait Islander people today.

Our commitment

WRAD Health and Handbury Medical Suites are committed to conducting our business and providing programs, products and services that reflect mutual respect, goodwill, equity and social justice. We are committed to doing our part in hearing the voice and walking alongside Aboriginal and Torres Strait Islander people to achieve:
“A united Australia which respects this land of ours; values the Aboriginal and Torres Strait Islander heritage and provides Justice and Equity for all” (Vision of Council of Aboriginal Reconciliation 1997).
Our decisions and our actions when working with Aboriginal and Torres Strait Islander peoples and organisations will be guided by our Reconciliation Statement. Reconciliation in action for WRAD HEALTH and Handbury Medical Suites will focus on working in partnership with Aboriginal Community Controlled Organisations to implement culturally appropriate accreditation processes. Through our programs and services, we will work alongside Aboriginal and Torres Strait Islander people and organisations to strengthen the cultural safety and cultural diversity of our own organisation and the organisations who engage with us.
We will do this by:
• Acknowledging, respecting and promoting cultural safety and diversity in our operations;
• Consulting with the relevant organisations in the development and evaluation of programs;
• Working with Aboriginal and Torres Strait Islander organisations to support strong organisational systems that achieve and maintain accreditation;
• Supporting the inclusion of cultural safety, respect and competence in standards and accreditation systems;
• Working closely with Boards and staff from Aboriginal and Torres Strait Islander organisations to ensure the accreditation process recognises the role of culture and community control;
• Supporting the role of Aboriginal organisations, through quality improvement, capacity building and accreditation services;
• Increasing the engagement of Aboriginal and Torres Strait Islander organisations through consultation, feedback, decision making and quality improvement within WRAD HEALTH and Handbury Medical Suites;
• Increasing training opportunities for Aboriginal and Torres Strait Islander assessors;
• Increasing the understanding of Aboriginal and Torres Strait Islander identities, cultures and experiences within QIP;
• Identifying key contacts within AGPAL and QIP for Aboriginal and Torres Strait Islander organisations to raise issues of concern and liaise on issues of importance to them;
• Actively working to identify and eliminate any racism in the workplace;
• Developing, implementing and reviewing a Reconciliation Action Plan based on this statement.

WRAD HEALTH and Handbury Medical Suites hope that the spirit and practice of reconciliation will be nurtured and grow strong amongst all Australians.